Technology inevitably requires support.
Your people depend on your computers and software to do their job effectively and to give your business a competitive advantage. Without proper support, your network and computers will inevitably experience problems and eventually fail, leaving employees idle and impacting your ability to run your business. Preventable failures can costing thousands of dollars through the loss of productivity, lost revenue, and damage to your customer relationships. Your people represent a greatest asset to your company, and a big cost on your bottom line. Waiting until after a problem occurs to bring in help means you are spending more on technology problems than needed.
Studies indicate that outsourcing is more cost effective for small businesses.
Hiring a full time IT person is a losing proposition for small business. Vacations, benefits, and continuing education drive up the cost of hiring and retaining quality IT staff. If the person is effective, then the business will pay the employee to sit idle when systems are running well and skills become soft. Eventually, when multiple problems arise, one person won't be able to shoulder the load or have the broad experience an outsourced team can deliver.
What is wrong with IT today?
In a traditional computer service business, the business stands to benefit when you have problems because the business can bill you for more support time. This "break-fix” relationships creates a “win-lose” situation. When the computer service company is winning by billing out hours, the customer loses, by experiencing downtime and paying for the support. This misaligned goal causes break-fix computer service companies to focus on reacting to problems rather then working to prevent them.
Pick a partner with some skin in the game!
TS Tech's business model was designed to be profitable by doing the things that keep your business profitable. To help you avoid downtime we implementing standards and procedures that streamlining and bulletproof your IT environment. We charge a fixed monthly fee for our services to manage critical IT systems like backup, firewall, antivirus and server management. When you select TS Tech as your IT Partner, you are 'buying into" our philosophy on network management. Our team is incentivized to be efficient with their time through bonus programs and our company is incentivized to ensure your business experiences less problems by taking hours out of the equation.
Stop reacting to problems and start preventing them. For more than sixteen years, businesses have turned to TS TECH Enterprises, Inc. to manage their network infrastructure. By partnering with TS Tech, you receive the advantage of our experience, knowledge, and tools to provide your company and users with access to a fully staffed IT department at a fraction of the cost. The real reward from a proactive support program is in the prevention of most problems, and the speed at which you are able to recover from the problems that simply cannot be prevented. Prevention ensures uptime and up time makes your people more effective and lowers your cost of manpower and risk on your bottom line.