We have been using Ts-Tech for almost ten years. They are honest and thorough. They don't sell you what you don't need. They listen. The techs who come to our office are polite and patient as well as skilled. They go the extra mile when you need them off-hours, too. I recommend Ts-tech highly.
Todd--your technician 'Matt' did a very nice job of solving an ongoing problem of a missing 'tray' at the bottom of my computer screen. Took control of my system Remotely and had the problem solved in no time! Also game me some tips on how I could handle a couple of other smaller problems myself. All in all, a superior customer service experiece--thank you!
Hi Todd, I just wanted to let you know how much I thank you for everyone working so hard to install the printer over the last few days. Tyler has been wonderful with us and so non-intrusive in the office and operatories with patients. I thought you should know just how great he has been. He stays calm, clear headed and polite in the face of problems. He has truly been a superb ambassador for TS-TECH. Raul stayed to help last night as well – He has always been so kind with all our issues. We are lucky to have such a devoted business partner to work with. Thank you Todd for creating such a fine team of people!
I have been a client of TS Tech for 5 years now and I have been extremely happy with the service and expertise they have provided to my office. His team is extremely knowledgeable and I know that I am in the best of hands. Raul, Ray, Tyler, Danielle and the rest of the team are truly professional and I have enjoyed our relationship. I had a problem last night, emailed them at 11PM and the problem was fixed by 9AM. That is what I call great service. I would highly recommend Todd and TS Tech for all your technology needs
Todd is a great individual who understands how to provide top notch service to not only his team but also his clients and friends. He gives and expects nothing in return. He is open minded and willing to do what it takes to grow a best in class business.
Todd is a detail oriented owner and manager of the IT service company he founded. He checks out everything he recommends, and researches additional options when necessary. He is patient in answering questions and providing choices and estimates. He and his team work hard to meet and exceed expectations, and response times for support are always quick and accessible.
Todd is an amazing businessman. I consider myself lucky to be able to colaborate with him on taking both our businesses to the next level.
Todd help get my company get where it is today. He is been a very loyal partner and has tremendous knowledge with Microsoft small business solutions. I highly recommend Todd and his company TS-Tech for your small business
Todd and his Team at TS TECH are always attentive to customer needs; providing their extensive knowledge in the field and follow-through service that allow clients to rest assured that their systems are secure and operate at peak performance
Thank you so much for all you did for me regarding the laptop & everything else along the way!!!
In March of 2008, Todd hired me to compose project case studies for TS Tech. Part of the process of developing a case study requires me to interview TS Tech clients. During the interviews, I heard many glowing remarks about TS Tech's customer service and technology expertise. TS Tech clients absolutely appreciate TS Tech as their technology partner and are a very loyal group. This loyalty stems from Todd's (TS Tech) ability to provide a complete, trouble-free IT environment
"Dear Todd & Everyone on the TS TECH Team:
Thank you so much for all the computer help you've given us over the last 6 months! Your expertise has helped us keep producing entertaining theatre & running our inspiring education program for children with autism. Hope to see you at the show!"
"I wanted to express my thanks for the computer server upgrade done by your staff. Jason and Matt could not be more professional or courteous. As well as all others involved in the process! Your help is appreciated and I just wanted you to know that your team did a great job."
"All of us here at the office really appreciate all that you do to keep this business humming along in this ever-complex digital business world!"
“When we needed to upgrade from our old antiquated software, we found TS TECH. Now, I don’t have to worry about being surprised by a computer problem. If there is a problem, they call me first. I feel safe and I know that my computers are working because I get reports from TS TECH in my email. Todd and the team provide great communication, they are always on the same page, and they are great at giving us personal attention.“