Bruce Schorle from TS Tech was featured by Symantec, the fourth largest software manufacture, in a video talking about how TS Tech uses Symantec Antivirus Software to limit and control virus infections. While Bruce did venture to California last year on an all expenses trip courtesy of Symantec, this video was shot at TS Tech in Wyomissing. During last year’s trip to Symantec, Bruce discussed the Symantec Antivirus tool with the product development team. Needless to say, he captured Symantec's attention and in December 2011, Symantec flew a video crew in to film Bruce and Todd and one of our clients for about a day. The first video to be released from the footage was used by Symantec in February at their Rome Italy conference, and then again at a series of 23 Nationwide IT conferences held for other IT companies throughout the US during February. The original footage is still in post-production to be released focusing more on TS Tech and our client JDR Fixtures. Keep an eye on our YouTube page for more updates, and checkout the current video interviews here!
Going paperless and “easy” might sound like it’s too good to be true, but we are doing our best to make the process of going paperless easy for you to learn by hosting a three part series designed to help Dentists and Office Managers transition to a paperless practice. I am sending out email invites to our house list of dental offices inviting the Doctor or Office Manager to our March 23rd seminar. Our goal is to help offices make the leap to paperless by bringing together experts from Softdent and Dentrix to discuss the pitfalls, requirements and process of take your dental office paperless. This seminar is designed to greatly help you reduce the learning curve and time to becoming paperless. The three event series kicks off March 23rd and advance registration is required. To learn more check out the event registration.
I am excited to announce that we have pushed a huge amount of content update to TS-TECH.com all designed to give our clients access to more information. This update includes
Announcing a change to the TS Tech e-news:
TS Tech e-news will now be posted first in the blog as blog articles throughout the month. The articles will be wrapped up and sent out at the end of each month in the e-news service and sent to our primary contacts as a printed newsletter. Finally, that printed newsletter will also be available for download as a PDF under "News, Events & Info: IT Insight Newsletter." The News & Events Blog section will now focus more topical news about TS Tech that were previously featured on the "News" page. All the old News page posts have been moved to the blog for your historic reference.
I am thrilled to see so many people reading our blog and news articles and I appreciate your support and feedback!
Half the TS TECH team departs Philadelphia for Orlando Florida to attend the annual IT Nation Conference hosted by Connectwise. IT Nation provides the TS TECH team with an educational and fun, out of the office experience. The conference has grown from a two day event to include other vendor events in the days before and after like Quosal Nation, Level Platforms' The Next Level Event, and more. Throughout the event, there are speakers and breakout training sessions on products and industry best practices. TS TECH has attended the event each year since 2007. The 2011 IT Nation is attended by over 1500 IT Partners from all around the globe, and the diverse culture enables people to share meaningful information with the IT community, for the purpose of enhancing our profession.
Todd presents three tips on how to improve your technology proposals at the First Quosal Nation Event during the IT Nation 2011 pre-event program
First: Sign up for and use online credit card processing with order porter. It is extremely easy to setup, people love to shop and pay online, people want to earn Amex points and it simplifies your collections process.
Second: Have your Quotes & Order Porter tie into your website. Link the quote back with different pages on your website to provide supplemental information. We do this with or satisfaction guarantee and information about our services.
Third: Review Large project quotes in person. Quosal is a great tool for organizing your proposal, but there is no substitution for face time with your prospective client. By sitting down in person and reviewing a proposal you are able to address any concerns and questions that might arise from the content of the proposal.
Todd Schorle joins the Level Platforms afternoon partner panel event in Orlando Florida for "The Next Level" to share information with other IT partners about our favorite features in Level Platforms.
The top report used by TS TECH is our daily backup success audit report. Many IT companies audit for backup failures only, we audit for backup success. This ensures that that failed services and on-hold jobs are identified and corrected. Our backup success audit report is delivered to our engineers and key managers each morning, enabling us to quickly digest backup data on over 75 servers and audit the operation in less time then it takes you to eat a breakfast bar.
Todd Schorle attends Dr. Leonard Tau's lecture on "21st Century Marketing: What every Dentist Must Know to Thrive in the New Economy" at Radisson Valley Forge. Where he recieved valuable information on Twitter, Google Places, creating a Facebook Page and how to use QR codes for his business. He also learned that online reputation is very important to a business, any one bad review can turn away many customers. Keep track of your online reviews and be aware of what people are saying about your business.