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TS TECH Featured in the News
June 2, 2009 Computer Reseller News interviews TS TECH owner Todd Schorle about the MSP Model Move from Break Fix Services to Managed IT Services View Story Here: http://www.crn.com/it-channel/217701913;jsessionid=GSDJLZ4W1A0L3QE1GHRSKHWATMY32JVN?pgno=17 TS TECH attends the First Annual Dental Integrators Association
May 26, 2009 Todd Schorle Attended and spoke at the first annual Dental Integrators Association conference in Tampa Florida. Todd Schorle serves on the board of Directors for the Dental Integrators Association and heads the Standards Committee. During the conference Todd Schorle presented on "Ethics, Standards, and Quality." Visit the DIA at dentalintegrators.groupsite.com TS TECH attends the First Annual Dental Integrators Association Conference
May 26, 2009 Todd Schorle Attended and spoke at the first annual Dental Integrators Association conference in Tampa Florida. Todd Schorle serves on the board of Directors for the Dental Integrators Association and heads the Standards Committee. During the conference Todd Schorle presented on "Ethics, Standards, and Quality." Visit the DIA at dentalintegrators.groupsite.com TS TECH Featured Speaker at the Valley Forge Dental Convention
March 6, 2009 Todd Schorle spoke at the Valley Forge Dental Association Annual Conference to a group of 25 Dentists and Office Managers. The presentation participants were awarded CE credits for Continuing Education. Schorle presented on how to "Stop Computer Problems Before They Start!" and covered such important topics as data backup systems and preventing virus and spyware infections on medical computers.
TS TECH Implements
February 9, 2009 In 2008, we set out to gain feedback from our customers through a series of surveys after sales and service. The experience was both inspirational and humbling because, while we were commended on our positive attributes such as a personable, professional, and knowledgeable service team, we also learned that there was frustration with our billing and statements, and that clients desired a greater degree of communication regarding the status of service requests. The result, after much internal analysis and brain storming, is our "Kaizen" program, which means “continuous improvement” in Japanese and is taken from the words “Kai” meaning continuous and “zen” meaning improvement and enlightenment. TS TECH Implements "Kaizen" Improvements
February 2, 2009 n 2008, we set out to gain feedback from our customers through a series of surveys after sales and service. The experience was both inspirational and humbling because, while we were commended on our positive attributes such as a personable, professional, and knowledgeable service team, we also learned that there was frustration with our billing and statements, and that clients desired a greater degree of communication regarding the status of service requests.
The result, after much internal analysis and brain storming, is our "Kaizen" program, which means “continuous improvement” in Japanese and is taken from the words “Kai” meaning continuous and “zen” meaning improvement and enlightenment.
Below you can see our progress and how we are addressing each of these seven very important items.
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