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Backup Recovery Assessment

Identify what your business needs to survive a computer crash.

Find the right backup solution for your business.

TS Tech believes that a good backup system is paramount to the long term success of your business. Businesses buy insurance policies to protect against loss of equipment and even key people,but it is critical to also protect your business against loss of information. Even a non-computerized business can face loss of records in the form of a fire, flood, or theft, but a computerized business also faces the added and much more real threat of equipment failure or accidental deletion. An effective computer network must include a reliable backup solution and will make your computerized business better protected against data loss then a non computerized business that relies on paper records.

TS Tech defines a successful backup recovery as meeting the businesses goals regarding what data needs to be recovered, how quickly the recovery needs to occur, and what functionality is available after recovery.
 
To accomplish a successful backup recovery, it is important to review and understand the capability of your recovery on at least an annual basis. Without this review,a disconnect forms between expectations and reality when it comes to recover data. This disconnect occurs because as time passes business needs change and what was specified when a backup was originally configured may no longer reflect today's business needs. By completing this assessment annually, you are taking steps to ensure that when you need to recover your backup, the data is available in a timely fashion and function.
Three big assumptions to avoid:
- Never assume that everything is being backed up.
- Never assume how quickly recovery will be available
- Never assume that recovery of your backup is a solution for every problem.
The point of this assessment is to clarify expectations and raise questions for discussion before a recovery is needed.

Key Points:

Data Protection vs DRP/BCP

The TS Tech backup solutions discussed in this calculator are not DRP or BCP, but simply a data protection plan designed to be incorporated into a larger plan for DRP as part of your BCP. TS Tech offers consulting services as a separate engagement for DRP and BCP needs. TS Tech partners with third party DRP or BCP specialists that you can engage to assist your business with this important and critical planning. While a DRP or BCP solution is a separate consulting engagement, we strive to empower our customers with a few elements to consider as it relates to planning your data protection solution.The data protection plan is built to address making backups of data to separate media, ensuring the backup is offsite and retaining backup for a specified amount of time. Business continuity is about maintaining data availability while the primary systems have failed. DRP is about returning the system to a pre-disaster state.

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Understanding RTO
The RTO is your recovery time objective. The RTO defines the amount of time after a failure that your business can operate without normal access. If you have an RTO of 48 hours, then your business deeming it acceptable that recovery from a failure could take 48 hours. RTO includes the time it takes to procure, install, and configure hardware and software, plus recover data from backup and restore that data to the new equipment so it may effectively be used.
 
Understanding RPO
The RPO is your recovery point objective. The RPO defines how much historic data you are willing to lose when going backwards in time to the last successful backup. If you have an RPO of 48 hours, then your business is willing to "turn back the clocks" on your data to information from 48 hours before.
Define Whose Clock
 
RTO and RPO must be defined in terms of your business hours, your service providers business hours, or around the clock. Additionally, it is important to clarify priority on RPO or RTO, as often you can recover quickly if you go back further, or you can recover slowly if you wish to recover everything. These discussions and clarifications are best had prior to needing data recovery.
Complete the Backup Recovery Assessment:

Rate yourself on each of the criteria to identify your backup needs. Please place yourself in the mind set that you are facing the "worst case disaster"not the "most likely disaster"you might face when answering each question.

  • First Name *
  • Last Name *
  • Phone *
  • Password
    Passwords must be between 8 to 15 characters and contain at least three of the four character types: lowercase letter, uppercase letter, number, and symbol.
  • What disasters do you feel you are at risk for? *
  • Please rate RTO: *
  • Please rate RPO *
  • Please outline the amount of manual interaction in your backup: *
  • Please rate the acceptable cost of a recovery event: *
  • Please rate your feelings toward the cost of testing your backup recovery plan: *
  • Does your insurance policy currently cover recovery work? *
  • Does your insurance policy cover temporary equipment? *
  • How many hours of down time does your insurance policy allow before it will cover the costs of the disaster? *
  • How would you define a successful backup test? *
  • How often would you like to conduct backup 'fire drills' to boot up and test your backup? *
  • How often do you wish to review your backup plan and reassess these needs? *
  • Please rate your risk tolerance for consecutive failed backups: *
  • During a warning event for consecutive failed backups, what action is required? *
  • Please list all the mission critical LOB applications: *
  • During what hours is support available for your primary line of business software? *
  • What time measurement shall recovery be based on? *
  • What functionality do you desire after a backup recovery but before you have returned to normal operations? *
  • What amount of historical backup data do you want to keep? *
  • How long would you like to retain intra-daily backups? *
  • How long would you like to retain consolidated daily backups? *
  • How long would you like to retain consolidated weekly backups? *
  • How long would you like to retain consolidated monthly backups? *
  • Do you keep or store social security numbers? *
  • Do you keep or store patient names and treatment descriptions? *
  • Do you keep or store credit card numbers? *
  • Is your business required to comply with any government regulations? *
  • If you require TS Tech to carry a specific dollar amount of professional liability insurance please specify: *
  • Who is authorized to declare a disaster? *
  • What is the process for declaring a disaster? *
  • Who should we call if we detect what we believe to be a disaster? *
  • What public statements need to be made? *
  • How should employees be notified about the disaster? *
  • Does your office change your own backup media? If so specify who is the named person responsible for this action? Include contact information such as office/home address , cell phone number, office number, emergency contact number. *
  • Does your office manually transport backup media offsite? If so specify the named person responsible for this action, or the name of the courier service in use. Include contact information such as office/home address , cell phone number, office number, emergency contact number. *
  • Who in your staff should TS Tech work with if we need a staff member to verifying backup tests (fire drills) are successful? *
  • Who is authorized to review and modify this plan? *
  • Who is authorized to make changes to the backup? *
  • Who is authorized and responsible to purge old backup data and ensure that old media is cycled out and backup retentions schedules are followed? *
  • What would you like included in your backup? *
      What Happens Next? To help you build your data protection plan, TS Tech will evaluate your answers to the questions above and contact you to discuss our findings.
      Scalable Backup and Recovery Solutions from TS Tech:
       
      Backup & Recovery (BR)
      Local Backup Recovery Solution
      Backup & Recovery Online (BRO)
      Local + CloudBackup Recovery Solution
      Backup Disaster Recovery Unit + Cloud (BDRU)
      Local + Cloud Rapid Backup Recovery Solution
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