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TS Tech Blog

TS Tech has been serving the Wyomissing area since 1996, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Here’s How Companies Struggle with IT Security

Here’s How Companies Struggle with IT Security

No business can be successful if it’s constantly suffering from data breaches. Therefore, you should take measures to mitigate the issues caused by these threats before they present themselves. Here are four of the biggest issues your business could face in the field of network security.

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What To Do When You’ve Had Enough of Your Broken Technology

What To Do When You’ve Had Enough of Your Broken Technology

Chances are that you’ve dealt with the following scenario: You are working along fine and you try to open an application only to be rebuked by an error message on the screen that tells you that there is some type of critical error. You close that out hoping that it was a one-time exception, but nope, it pops up again. You think to yourself, “Why does this always happen?”

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Fake Tech Support Knows Way More than It Should

Fake Tech Support Knows Way More than It Should

Tech-support scammers traditionally are people who dial random numbers and try to convince the people on the other end of the phone that their computer has problems and they can fix them if the user allows them to remote into the device. They use tactics that are as generic and vague as possible, to avoid having to mention any specifics; and, since some people (especially those who have computers that are a few years old) find that their system’s performance is sluggish, they will give these people access. This typically ends in disaster.

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How Much Time Do You Spend Managing Vendors?

How Much Time Do You Spend Managing Vendors?

Vendors… how many do you have to deal with? Chances are, quite a few. Now consider how much time is spent managing each of them. Wouldn’t it be nice if there was some way to reduce this time to effectively nothing? Well, we have some good news for you.

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Value-Driven Managed IT Services Boosts the Bottom Line

Value-Driven Managed IT Services Boosts the Bottom Line

Businesses of all sizes use varying degrees of technology to improve organizational productivity, efficiency, and security. The more a business depends on its data, the more crucial it is for them to manage and maintain the systems in which this data is dependent. For organizations that have a lack of financial resources to support these systems, it is often left to unqualified employees, putting your business at risk. What do you do when you need expertise that you lack and can’t afford to hire in-house staff?

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Managed IT is a Great Way to Improve Your Business' Productivity

Managed IT is a Great Way to Improve Your Business' Productivity

IT is meant to help your business function more smoothly, not hinder operations. This is the cornerstone of the way that most organizations need to think about technology maintenance. Unfortunately, there are some organizations that either don’t have dedicated IT support, or waste valuable time and resources working with break-fix providers who don’t have their business’s best interests in mind. To keep your organization from falling victim to these practices, you should consider managed IT for your technology maintenance.

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Worry Less With Hardware-as-a-Service

Worry Less With Hardware-as-a-Service

Your business relies on mission-critical hardware that keeps its infrastructure running, including servers, workstations, and networking components. However, these pieces of technology require maintenance in order to function properly, and replacement every so often to keep the risk of downtime and hardware failure to a minimum. Thankfully, modern managed IT services have yielded a solution to this issue that can make managing your hardware infrastructure as easy as possible: Hardware as a Service.

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3 Common Reasons Businesses Fail an IT Audit

3 Common Reasons Businesses Fail an IT Audit

While many may consider an audit of any kind to be a pain in the neck or worse, they can actually be an effective way to ensure that businesses are following best practices and remaining compliant. After all, nobody wants to be the company that failed an audit. Despite this, many companies aren’t up to standard where their IT is concerned, and it has an impact.

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You Deserve an IT Provider that Cares as Much as You Do

You Deserve an IT Provider that Cares as Much as You Do

Two major concerns of every business owner are the protection of their company and making sure their technology does what it’s supposed to do. It can be overwhelming to manage these two aspects on your own, which makes outsourcing the security and maintenance of your IT such an attractive option.

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Managed IT Services Provide a Unique Return on Investment for SMBs

Managed IT Services Provide a Unique Return on Investment for SMBs

There was once a time when businesses would only seek out technological expertise when it was necessary. This would be when a major component was on its last leg, or if they required new technology following a major hardware failure. Today, a better type of IT service model allows businesses to avoid the downtime and unexpected support costs associated with broken technology, by practicing proactive maintenance.

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Here's Why Managed IT is Better IT

b2ap3_thumbnail_manged_it_is_the_way_to_go_400.jpgThe break-fix IT model can be exhausting and unpredictable. When your technology unexpectedly breaks down, you shouldn’t have to grasp at straws just to keep operations running. Thanks to the proactive approach of managed IT services, the break-fix model is on borrowed time. Will your business move on from this antiquated method of managing technology, or will it remain stuck in the past, unable to move forward?

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This Year, Be Sure to Fix Your Break-Fix IT Policy

b2ap3_thumbnail_it_services_providers_400.jpgIt’s already a couple of months into 2016, are you still relying on a break-fix company to fix your technology problems? Using technology comes with its own set of problems. For example, dealing with an influx of new devices in your office, determining whether or not your technology can take another year of use, and budgeting around new technology expenses, can be suffocating. If you haven’t done so yet, now is a great time to cast aside the break-fix IT policy and take your technology maintenance and management seriously.

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Your IT Department Should Be Your Allies, Not an Afterthought

b2ap3_thumbnail_it_that_works_for_you_400.jpgHow involved in your operations is your IT department? Does your SMB even have an IT department? Many organizations tend to consider IT an afterthought because they don’t believe themselves to be targets for hackers, or don’t anticipate costly technology issues. However, these business owners underestimate the power of complete transparency between an organization and IT.

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5 Challenges a Modern-Day Business Faces with IT

b2ap3_thumbnail_challenges_for_your_business_400.jpgRunning a business isn’t easy, and it’s only made more difficult by the incredible amount of responsibility thrown at you on a daily basis. One of the most difficult parts of running a business is managing the technology, as well as all of its bells and whistles. Here are five of the most difficult challenges that a business faces when trying to optimize their IT infrastructure.

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Turn the Key to Business Success with All-in-One Technology Solutions

b2ap3_thumbnail_money_solutions_400.jpgWe all know the pain of contriving a brand new business solution. It takes time to implement and it can be an unnecessary hurdle to greater operational efficiency. Therefore, the best way to make the most out of a brand new solution is to use one that requires minimal setup, and can be implemented immediately into your business strategy.

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Outsourcing IT Automatically Gives Your Business Access to New Skillsets

b2ap3_thumbnail_outsourced_it_works_for_business_400.jpgIt’s well known in the business world that outsourcing your IT will yield significant savings for your IT budget. However, did you know that the benefits of outsourcing IT go beyond monetary savings? For example, gaining access to a new skillset is just one valuable benefit to outsourced IT that doesn’t have a column in your budget.

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Tip of the Week: What to Look For and What to Avoid in a Consultant

b2ap3_thumbnail_consulting_tips_400.jpgSometimes you just don’t know what to do, and you don’t know where to turn for help. You don’t want to ask your competitors for anything, because they don’t need to know your weak points, and you feel crushed under the pressure of day-to-day operation. Maybe a hand once in a while isn’t such a bad thing.

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Tip of the Week: How to Find the Right Outsourced IT Company for Your Business

b2ap3_thumbnail_your_outsourced_it_provider_400.jpgAs your company expands, you’re beginning to realize that one IT person isn’t enough to handle all of your technical needs. You feel like you need more hands on deck, but your budget won’t allow for it. You decide that your best option is to hire slowly and steadily, interviewing externally for the most qualified individuals. But, how can you be sure that they meet the needs of your company?

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Can You Tell the Difference Between an IT Issue and an IT Problem?

b2ap3_thumbnail_what_is_the_problem_400.jpgWe often discuss why it’s important that a business takes proactive measures to resolve IT issues before they become problems, but these definitions might be lost on some of our followers. In order to understand the true value of our IT services, it’s imperative that you’re able to distinguish the difference between these two disruptive sources to your technology.

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What Backsourcing Your IT Looks Like

b2ap3_thumbnail_backsourcing_it_from_success_400.jpgIf you’re looking to save some money on IT, outsourcing your company’s IT services is a simple and effective method. This concept has grown tremendously over the past several years, and the saved expenses are one of its biggest attractions. However, businesses sometimes decide that it might be time to backsource their IT.

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      M Vanasek QR Codes in a Nutshell
      24 January 2012
      Great article, love the idea of putting a QR code on our business cards!

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